Privacy Policy
At TimeForge, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or engage with our services.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, shipping and billing addresses, email, phone number.
- Account Credentials: Usernames, passwords, and account preferences.
- Payment Details: Processed securely through trusted third-party payment gateways; we do not store full payment details.
- Order Information: Purchase history, preferences, and product feedback.
- Technical Data: IP address, browser type, device information, and cookies to enhance user experience.
- Communications: Correspondence with customer service and marketing communications.
How We Use Your Information
Your information helps us to:
- Process orders, payments, and deliveries efficiently.
- Provide customer support and respond to inquiries.
- Send updates about your order status and promotions.
- Improve our website, products, and services based on user feedback and behavior.
- Protect against fraud and unauthorized transactions.
- Analyze usage patterns to enhance our marketing and service delivery.
Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with trusted partners who help us operate our business, such as:
- Shipping and delivery services
- Payment processors
- Marketing and analytics providers
All partners are contractually obligated to maintain confidentiality and use your data solely for the purposes we specify. We may also disclose information when required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and login sessions
- Understand site usage and improve performance
- Deliver personalized content and targeted advertising
You can control cookie settings through your browser, including blocking or deleting cookies. However, disabling cookies may affect the functionality of the site.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing and correcting your personal information
- Opting out of marketing communications
- Requesting deletion or restriction of your data
- Withdrawing consent where processing is based on consent
- Data portability to transfer your data to another service
To exercise your rights or inquire about your data, please contact our customer support team.
Data Security
We employ advanced security measures such as encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or loss. While we strive to safeguard your information, no internet transmission is completely secure.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in laws, technologies, or our business practices. We encourage you to review this page regularly for the latest information on how we protect your privacy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to our support team:
- Email: contact@timeforge.com
- Phone: +91 98765 43210
- Address: 390C, Central Ave, Bajaria, Nagpur, Maharashtra 440018, India